How does it work? Five steps.
We send an available local Memphis locksmith from our team. You get the price by text before anyone drives out, then a text with your tech's first name and arrival time.
No surprises
Price first, by text, before we drive.
You never pay more unless you approve a new total by text.
We text or call you back with the all-in price, before anyone drives out.
- Mobile serviceAt your car, home or business.
- A local Memphis locksmithSent from our team.
- No-damage methods firstPicks and air wedges before any drill.
What are the steps?
Send us your details, agree the price, get our booking text. Then the ID check, the job, and you pay.
- Send us your details. What happened, where you are, what car or lock.
- Agree the price. One all-in total, trip included, told by text or phone.
- Get our text. It has that price and says "Booked. Reply 0 to cancel." Nobody drives out before this text.
- Meet your tech. We send an available locksmith from our local team and text you their first name and arrival time.
- ID check, the job, then payment. Card, Apple Pay, Google Pay or cash, paid when the job is done. Receipt by text.
What does the quote text look like?
Short and clear: the job, your total and the trip-charge rule. Your tech's name and arrival time follow in a second text.
Memphis Key: Booked. Car lockout, 2016 Honda Civic, ZIP 38117: your total, trip included. Most you pay unless you approve more by text. Trip charge only if you cancel after the tech leaves. Reply 0 to cancel free now.
What sets the price?
The job, the lock or car, how many, the hour, the town and any parts you pick. It all goes into one number.
- The job. Opening, rekeying, a new lock and a car key are different work.
- The lock or car. High-security locks and newer key systems take longer.
- How many. Extra locks or keys on the same visit cost much less.
- When. Evenings, Sundays, overnight and holidays cost more than daytime.
- Where. Outer towns add a small flat amount, never per mile.
- Parts you pick. Want a dealer fob or premium hardware? We text the new total first.
Send us a photo of the lock, key or VIN sticker for a sharper quote.
Is there ever an extra charge?
Only a trip charge, stated in your text, and only in three cases.
- You cancel after we head out.
- We can't confirm you own the car or live there.
- The job is as you described, and you turn it down at the door.
Cancel before we head out and you pay nothing: reply 0 to our booking text.
What if the job turns out different?
You see a photo of the problem and get a new total by text. Approve it or say no.
- Say no and you pay at most your first quote, or nothing if no work was done.
- Billed above your quote without your OK by text? We refund the difference.
Why do we check ID every time?
So no stranger gets into your home or car with a locksmith's help. If your ID is locked inside, we check it once the door is open.
What do we promise?
No-damage methods first, the texted price as the most you pay, and a reply to every complaint.
Questions people ask
Why don't you list your prices?
The same job takes different work on different locks, cars and hours. So you get one price for your exact job, by text, before we drive.
Do I have to pay anything before the tech arrives?
No. You pay when the job is done.
Can the price change when the tech arrives?
Not upward without your OK. A higher total needs a photo, a reason and your approval by text.
What ID do I need to show?
For a home: photo ID with the address, or a lease, bill or mail in your name. For a car: the registration or title.
What if I am not sure what kind of lock or key I have?
Send us a photo. It usually tells us the type right there.
Can someone else meet the tech for me?
Yes, if the owner or tenant confirms by phone or text. We tell you what they need to show when you book.
Send us your details
Tell us what happened and we'll text or call you back with the all-in price. Got a photo of the lock, key or VIN sticker? Reply to our text with it.