Text message terms
What we text, how often, and how to stop.
What you get
When you send our request form and tick the box, Memphis Key texts you about your request and your job only: our reply to your request, your price quote, booking confirmation, your technician's first name and arrival time, change approvals, your receipt, and one review request after the job with one reminder. We do not send marketing texts.
How often
Message frequency varies. A reply to a form request is usually 1 to 3 messages. A booked job is usually 3 to 8 messages.
Cost
Message and data rates may apply, depending on your mobile plan.
Stop or get help
Reply STOP to any message to stop all texts. QUIT, END, REVOKE, OPT OUT, CANCEL and UNSUBSCRIBE work too. To cancel a booked job but keep getting job texts, reply 0 instead. Reply HELP for help, or use the form on our contact page. Carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See the privacy policy.